What to do when your bicycle is stolen:

• Take a picture of the location where you last left your bicycle. Also remember of the street and nearest house number.
• Return the bicycle keys to Good Bicycle. If you took theft insurance, you will have to pay € 150.00 for the bicycle and € 50.00 for the chain lock.
  
• If you cannot return the keys, the full retail price of the bicycle will be charged (€ 500.00) plus €50.00 for the chain lock
• If you return the bicycle keys but you did not take insurance, you will be charged the retail price of the bicycle (€ 500.00) plus € 50.00 for the chain lock.

What to do when your bicycle has been damaged:

• Return you bicycle to the shop. Do not bike with a flat tire.
• If it is not possible to return the bicycle, call to ask for instructions. A list of reparation charges is available in the shop.

What to do when you lose your keys:

• If possible, bring the bicycle back to the shop
• If it is not possible to return the bicycle, take a picture of the location where you left your bicycle, the number in the frame and the number on the back
• You will be charged € 35.00  for the keys replacements